TERMS
AND CONDITIONS
Booking Fees:
60
Days before departure of your safari 25% deposit should be paid upon confirmation
of reservation. The balance is due 2 weeks prior to the departure of the
safari.
Canellations:
Any
cancellation received more than 30 days before departure will be subject
to a cancellation fee of US$ 100 per person. Cancellations received
15 days prior to departure forfeit 50% of the total Tour cost plus any
excess fees imposed by suppliers. Cancellations of 7 days to 24 hours
prior to departure will forfeit 100% of the Tour cost. If any portion
of the Tour is cancelled by you while in progress, there is no refund
for unused services.
Included in tour prices:
The
accommodations are listed on every itinerary, however these accommodations
might not be always available, we reserve the right to substitute comparable
accommodations. Single accommodations are not guaranteed. If you are
forced to share enroute, you will be refunded the appropriate supplement
upon return. Prices include all entry and park fees, hotel service charges
and sight seeing/game drives as shown in each itinerary.
Not included in tour prices:
Fees for obtaining passports, Visas, inoculations, airfare , optional
tours , any item of personal nature such as beverages, laundry , phone
calls, cables of room services, driver guide or porter tips.
Health requirements & travel documents:
A
valid passport is required for all passengers. Pass port must remain
valid for at least the duration of your trip. US citizens, and all European
countries require visas of entry into Kenya, Uganda and Tanzania. Visa
requirement are subject to change without notice, and we request that
you check with the appropriate embassy or diplomatic mission. Passengers
are responsible for ensuring they have the correct visas and documents.
Precaution must be taken against Malaria, which is endemic to these
regions of Africa. As proof of inoculation take your inoculation book
with you.
Validity of Prices:
The
prices are based on tariffs ,exchange rates in effect from January 2002.
We reserve the right to alter prices should inflation ,cost of services,
fuel labor or material or exchange rates fluctuate.
Children:
Twelve years of age sharing a room with two adults will be granted a
50% reduction in fees on the safari rate. Children under the age of
7 years old are not allowed in any Tree hotel/forest lodge or the larsens
tented camp. unaccompanied minors under the age of 12 years old are
not accepted on any African Route Safaris programs unless on special
arrangements.
TRAVEL
TIPS, FACTS, DOS AND DON'TS
International air gateways:
Jomo
Kenyatta International Airport is only 18Km(11Miles) half an hour's
drive from the Nairobi city centre. The Airport is served by a number
of international Airlines like British Airways, KLM, Sabena, Swissair,
Alitalia, Olympic Airways, South African Airways, Ethiopia Airlines.
Egypt Air, Air Tanzania, Uganda Airlines and many other African Airlines
just to mention but a few.
Passports/Visas:
A
valid passport is required for all visitors. Visa requirements vary
from Country to country, duration of stay and purpose of visit. For
this please refer to the appended list of requirements.
Health/Immunisation:
A
course of anti-malaria tablets is essential- seek advice from a doctor
while a mosquito repellent is also advisable. However immunisation against
Yellow fever is highly recommended.
Airport departure tax:
An
international airport departure tax of US$ 40 or the equivalent in foreign
currency is levied which is now days included in the cost of the ticket
please confirm with your travel Agent about this.
Customs:
Visitors
into Kenya may import duty free 200 cigarettes or 50 cigars, and one
litre of spirit.
Security:
While
theft and violence is a real concern in major cities, Nairobi is still
safer than most cities. Our advice to our visitors is to exercise good
sense and take some reasonable precautions such as;
-
Do
not carry lots of cash around with you. You may use safe deposits
at the hotel and always change money as per need.
-
Do
leave expensive and tempting jewellery at the hotel safe especially
when walking around the streets.
-
Lately
Nairobi has witnessed an increase of street urchins and we would request
that you ignore them as much as possible.
-
Always
walk in well-lit areas and insist on catching cubs at night.
-
Beware
of conmen Tour Operators in the streets offering very cheap and attractive
safari packages that are only after your money.
Weather:
Great
all the year round!. Due to high elevation 9300 to 8000ft Above Sea
Level and the proximity to the equator, there is pleasant weather throughout
the year. During this month of June the temperatures range from a min
of 19-24C and a max of 25 to 28C.
What to wear:
Summer
clothing is worn throughout although at times Jackets and light raincoats
may be necessary especially at the moment and during that month of June.
Otherwise casual wear is the norm of the day.
Water:
We
at African Route Safaris only recommend bottled water. Whilst Nairobi
and Mombasa hotels are virtually100% safe of drinking water, we would
if in doubt recommend you get bottled water which is available in most
places. Hotels keep boiled water in flasks and is safe for drinking
and brushing your teeth.
Food:
Excellent
in all places. Buffet-style, American breakfast and Sumptuous lunches
and dinners are available along side a la' Carte. You will savour everything
from African delicacies to international specialities. Various Restaurants
are available for these cuisines.
Currency:
There
are no restrictions on the movement of currency into or out of Kenya
for Currency transactions. Travellers into and out of Kenya are however
advised, purely on security grounds to refrain from carrying large values
in currency notes, instead to carry money inform of traveller's cheques.
Kenya's unit of currency is the shilling (KShs) coins are available
from 5cents, 10cents, 50cents, Shs1, Shs 5, Shs 10 and Shs 20 - Bank
notes are available in Shs 50, Shs 100, Shs 200, Shs 500, and Shs 1000.
The rate of exchange to the US Dollar is not fixed and depends on economic
trends, at the moment the Dollar is exchanging at Kshs. 78 to 1 US Dollar.
Banks and banking hours:
Banks
in Nairobi and other large towns open from 9:00AM to 3:00PM Monday to
Friday and 9:00AM to 11:00AM on the first and last Saturday of every
month. Banks in Mombasa and the Coastal areas open and close half an
hour earlier. Banks within International airports open round the clock
every day. There are numerous Forex Exchange Bureau in town which offer
better exchange rates than the ones inside banks. You may also change
money in hotels at a slightly disadvantageous rate.
Photography:
Africa
and particularly Kenya is a Photographer's paradise. A camera will record
all those unbelievable and spectacular sights you will want to share
with friends. It's by our recommendation a must. Capturing all the thrills
of safari on video is also a great idea. As people are very cultural
you may want to take photographs of them in their traditional attire
it's courteous to ask for their permission before doing so.
Sightseeing:
Numerous
tour operators offer excellent excursions, which are well organised
to various city highlights and game parks within the country. These
comprise of short tours or day trips. For more details or prior bookings
on these please visit our Website on www.africanroutesafaris.com . More
information will be available at the hospitality desk at the hotel.
Transport and communication:
Nairobi
like any other major towns has several means of travel around and within
the town. For most tourist coming through Tour Operators, specially
built tour vans are used. When on your own Stagecoach Bus Service operates
around the city and its suburbs at very reasonably low rates. Apart
from these, there is public transport which may be an expense worth
avoiding unless there is no other option as they tend to be filled to
over capacity. Various metered taxis operating companies operate in
Nairobi and are safe to use. Always insist on fully insured vehicles.
Post offices are identified by the Posta and Telkom Kenya. Mailboxes
are red in colour and will be found on almost all the streets. Hotels
also provide drop off boxes for their Guest. Stamps can be bought directly
form the post office or from stationers or souvenir shops. Cost of sending
mails depend on weight and the destination.
Lately in Nairobi and Mombasa many E-touch centres and cyber-cafes where
one can browse and use the email service as well as use telephone and
fax services have been set up at very convenient places. Cardphones
are also available alongside cellular phones. Pay phones that use local
coins are all over the street and the booths are painted red.
Electricity (Voltage):
All
regions in Kenya are supplied with 240volts AC. Apart from Lodges in
National Parks, which have independent power generators that vary in
voltage. The plug in use throughout Kenya is of three square pin, 13Amperes
type.
Shopping:
There
is a big variety of souvenirs to take home. Most hotels have licensed
souvenir outlets along side many other souvenir shops in the main towns.
Interesting artefacts are also sold in the city's market. Once a week
(on Tuesday) an open air market is held where various communities come
to exhibit and sell their displays. Amongst the best buys are: wood
carvings, art and batiks, ethnic and modern jewellery with Kenya's flavour,
semi-precious stones, tie-dye cotton cloths, safari outfits, soap-stone
carvings and basket ware. Please make sure you don’t disappoint
those back home waiting for Souvenirs and gifts from Kenya, let your
tour operator guide you on the best spots.
Tipping:
Tipping
in Kenya is a custom. To show your appreciation you may follow the appended
suggestions: $ 20. Per day per minibus (shared by the passengers) for
your driver and $5.00. per person per day for the guides is the recommended
amount for most tours; however remember this is not bill so you can
give more or less depending on satisfaction. Hotels and lodges for the
porters $.50 cents per person (KSH. 30) At breakfast- $1.50- (KSH. 100)
per table. At lunch- $ 2.00 (KSH. 150) per table, at dinner $ 3.00-
(KSH. 200) per table.
If you decide to bring some small gifts for kids en-route, things like
pens, pencils, small note books, small t-shirts, plastic watches (anything
which does not cost more than one dollar) Also remember to hand over
these items to kids en-route not in towns.